If you see NixMen on Dvago
It is not ours. Call our office on +92 21 3527 4816 before you buy it, and tell us where you saw it.
We get asked this several times a week, usually by men who have already searched for us there. Dvago is the largest online pharmacy in Pakistan and a good one — 74,000 people a month look it up by name, and plenty of them go straight to Dvago online delivery for everything else they need. Our product is still not on it, and the decision was ours.
A jar of NixMen leaving our office in Clifton costs you Rs 10,900. To put that same jar on Dvago, it has to pass through a distributor, who takes a margin, and then the pharmacy, which takes its own. A distributor margin, and then a retail margin on top of that one.
Run the arithmetic and the jar lands somewhere near Rs 14,500. We would not be making more money; you would simply be paying two more companies to handle a box that we could have sent you directly. We chose not to build that into the price, and this page is the consequence of that choice.
Dawn has reported that around 85 per cent of medicines sold in Pakistan are substandard or counterfeit, and DRAP has found that over half of tested samples of some life-saving medicines were fake. Dvago itself carries a warning on its own website telling customers to use only its official domain. This is a real problem in this country and it is not a problem retail shelves solve.
Once a jar leaves our hands into a distribution chain, we can no longer tell you where it has been, what temperature it sat at, or whether the jar with our label on it is the jar we filled. We can put a batch number on the lid. We cannot stand behind what happens to it three warehouses later.
Selling direct means every jar that reaches a customer came out of our own stock with a batch number and an expiry date we can look up while you are on the phone. For a product at this price, that is not a marketing position. It is the only way we can answer the question honestly when a man calls and asks whether what he has is real.
It is not ours. Call our office on +92 21 3527 4816 before you buy it, and tell us where you saw it.
Same answer. We do not list on marketplaces and we have no resellers anywhere in Pakistan.
Call us with the batch number from the lid. We will tell you which day it was filled and where it was sent.
Free delivery all over Pakistan, which Dvago charges for below an order value of Rs 5,000. Two to three working days to Karachi, Lahore, Rawalpindi, Islamabad and Multan. Cash to the rider at your gate, with nothing paid in advance. Plain packaging with no product name on the outside.
And a phone call before any of it happens, from someone who can answer a question about dosage — which is more than you will get from a category page listing 42 items with no description on any of them.
Order it from the people who make it
Thirty capsules, one month, Rs 10,900 with free delivery. Leave a number and our agent calls you the same working day.
Karachi office, national courier, cash on delivery. No pharmacy, no distributor, no marketplace.
Not as things stand. Retail distribution would add roughly Rs 3,600 to the price and would cost us the ability to trace every jar. Neither trade is one we want to make.
No. We supply no pharmacy in Pakistan, online or otherwise. Please call +92 21 3527 4816 and tell us where you saw it.
The opposite. Rs 10,900 with free delivery is the manufacturer price. Through a distributor and a pharmacy the same jar would be around Rs 14,500.
It came out of our own stock in Karachi and it carries a batch number on the lid. Call us with that number and we will tell you the day it was filled.
Within Karachi, usually next day. To Lahore, Rawalpindi, Islamabad and Multan, two to three working days. Dvago runs same-day delivery inside the big cities and we do not pretend to match that.